Returns can be initiated within 30 days of receiving your order. Ensure the return process starts within this period to remain eligible.

Eligible Items for Return

Returns are accepted for all leather hoods, jackets, and clothing items only.

Conditions for Returns

To qualify for a return:

• The item must be unused and have its original tags intact.
• The product should not be damaged or altered in any way.

We will process your refund as soon as we receive the returned item and complete a quality inspection.

Refund Method

Refunds are issued to your original payment method after the item passes a quality check. Processing times may vary based on your payment provider.

Refund Processing Time

Refunds will be posted to your original payment method. Depending on your payment provider, it may take 7–10 business days for the transaction to process.

Exchange Policy

Eligible items can be exchanged free of charge. If assistance is needed, contact our support team for help.

No Restocking Fees – Easy Returns

We do not impose any restocking fees. Whether you’ve changed your mind or encountered an issue with your order, returning your product is simple and straightforward.

Defective or Incorrect Items

If you receive a defective, damaged, or incorrect item, notify us within 3 days of receipt. Be sure to include photos of the issue so our support team can address it promptly.

International Returns

International return policies may differ due to customs regulations and additional shipping costs. Reach out to us for detailed support tailored to your location.

How to Start a Return

Email our support team to initiate a return or exchange. They will provide clear instructions to ensure a smooth process.

At Dyma Mart, we are always here to support you—shop with confidence!